Shipping/Return & Refunds Policy

Terms & Conditions

        Agreement: By purchasing any services from Kraft Media Website, you agree to be bound by these Terms and Conditions.

1. Services Offered: Kraft Media Website offers packages including website design, consultation, social media optimization, search engine optimization (SEO), Google Ads management, lead generation services, Facebook Ads management, and graphics combo.

2. Payment: Payment for services must be made in full prior to the commencement of work, unless otherwise agreed upon in writing by both parties.

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Cancellation and Refund:

1. Cancellation and Refund:

2.  Refund Policy: A refund can be requested for cancellation of service within 48 hours of making payment.

3.  Refund Process: To request a refund, clients must contact Kraft Media Website's customer support team within 8-10 business days with a charge of 3%.

4.  Refund Eligibility: Refunds will only be issued if the cancellation request is made within the specified period. d. Non-Refundable Items: 3% fees will be levied by Kraft Media Website on behalf of the client are non-refundable.

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 Shipping and Delivery:

1. Shipping and Delivery: As Kraft Media Website offers digital services, shipping and delivery do not apply. Completed work, reports, and deliverables will be provided electronically or through kraftmedia16@gmail.com.

2. Client Responsibilities: Clients are responsible for providing accurate and timely information required for the provision of services. Failure to do so may result in delays or additional fees.

3. Intellectual Property: Unless otherwise agreed upon in writing, all intellectual property rights associated with the services provided by Kraft Media Website shall remain the property of Kraft Media Website.

4. Confidentiality: Kraft Media Website agrees to maintain the confidentiality of all client information and shall not disclose any confidential information to third parties without the client's consent, except as required by law